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Science-Driven Hair Restoration.
Free shipping on orders over $40

Return Policy

90-Day Money-Back Guarantee

We stand behind RootStim with a 90-Day Money-Back Guarantee. If you're not happy — for any reason — contact us within 90 days of delivery for a full refund to your original payment method. You don't need to ship the product back. Keep the bottle.

How to request a refund

Email cs@rootstim.com with your order number. We'll process your full refund to the original payment method, typically within 5 business days. No phone calls, no hoops.

Damaged or wrong item

If your order arrives damaged or you received the wrong item, email cs@rootstim.com within 7 days of delivery with a photo and we'll send a replacement or refund right away.

We reserve the right to decline refunds in cases of clear abuse (for example, excessive repeat refund history).